KEY RESULT AREAS :
Leading a team of Key Account Managers with the responsibility for entire life cycle management of the assigned strategic Large Accounts in specific verticals.
Planning, Leading strategic initiative and contributing to the national business strategy to establish market leadership for the organization in enterprise segment
Building superior customer relationship to expand and realize business opportunity
To determine Company strategy for the direction of sales, marketing and Revenue enhancement activities to achieve the stated goals in the assigned Key accounts in the Verticals
Proactively support the organisations business goals through: - Retention and Growth in the existing Revenue base MoM / YoY
-Interaction with credibility at senior business levels in existing & new accounts
Skill Set :
Ability to identify and manage relationships and decision making processes across complex organization spread across geographies
Ability to cultivate senior executive relationships and take them towards a strong business partnership and developing customer loyalty towards the brand
Team leadership, mentoring, and motivational skills
Ability to manage sensitive customer issues, including those essential for ensuring a high level of customer satisfaction.
Excellent presentation and communication skills
Budgetary assessment and planning to include sales forecasting
Ability to 'lead by example' and to 'represent a strong service brand '
Salary: Not Disclosed by Recruiter
Functional Area: Sales, Retail, Business Development
Role Category: Corporate
Role: Client Servicing/Key Account Manager
Employment Type: Permanent Job, Full Time