Tikona is hiring For Service Assurance Manager

8 - 10 Years
Bengaluru

Job Description

  • Customer experience management.
  • Service level agreement and monitoring.
  • Network traffic management/service testing/performance management/fault and event management.
  • Trouble ticket management/probe monitoring.
  • Understanding of the full development life cycle/good knowledge of the key service management processes.

Salary: INR 6,00,000 - 8,00,000 PA.

Industry:Telecom/ ISP

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Technical Support Manager

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Electronics/Telecommunication, Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Tikona Infinet Pvt Ltd

Tikona Infinet Limited is engaged in building the next generation wireless broadband services for home and enterprise customers in India. Tikona has an all India class A ISP license granted by the Ministry of Communications, Govt. of India, for this purpose. Tikona envisions a powerful -Broadband enabled India and will make all possible contribution to make this happen. Tikona would also be building a comprehensive services framework that can deliver leading edge voice, video, IT applications and multimedia content services over any broadband or IP centric network. Such a framework can be outsourced by service providers globally, who desire to offer next generation services to their customers. Tikona has engaged the best in class technology partners to build the required capability frameworks. Tikona was founded in mid 2008 by veterans from the telecom industry, who have built some of the largest networks in India for mobile, enterprise, broadband and DTH services. Tikona is adequately funded by top end global investors and is committed to comply with the highest standards of corporate governance.
View Contact Details+

Recruiter Name:Jagruti Bhatt

Contact Company:Tikona Infinet Pvt Ltd