KEY RESULT AREAS :
• New Customer Acquisition thro prospecting new clients
• Maintain / Manage & Grow Business from the assigned Key Accounts
• Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Key Accounts.
• Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Key Accounts.
• Keep a track of the clients business initiatives and future plans and analyze its impact on the business
• Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues
• Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies
• Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business
• Striking strategic alliances with synergistic partners like system integrators, consultants etc. in line with the defined guidelines
• Keep a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & systems.
• Responsible for revenue generation from the set of corporate by cross selling and up selling
• Ensure customer satisfaction thro coordination with back end support functions viz., customer service, billing and other functions.
• Maximising Wallet Share form the existing key accounts .
Desired Candidate Profile
• Excellent presentation and communication skills
• Highly self driven ,self motivated and should possess a proactive approach towards the objectives
• Should demonstrate solution centric approach towards problems
• Ability to identify and manage relationships and decision making processes across complex organization spread across geographies
• Ability to manage customer issues, including those essential for ensuring a high level of customer satisfaction.
Role:Key Account Manager
Salary: 4,00,000 - 9,00,000 P.A.
Industry:Telecom / ISP
Functional Area:Sales & Business Development
Role Category:Enterprise & B2B Sales
Employment Type:Full Time, Permanent
PG:MBA/PGDM in Any Specialization
Contact Company:Tikona Infinet
Address:3A,,3rd Floor,CORPORA,LBS MARG,BHANDUP, MUMBAI, Maharashtra, India